All systems are operational

Past Incidents

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

Support Portal Support Portal Down

Disruption

Service has now been restored and customers can now submit support requests. - Update (01:23):

We are currently aware of an issue with my.sonassi.com so customers will not be able to raise support requests. We are looking into this and will update as soon as possible - Update (00:10):

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

No incidents reported

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported