Past Incidents

Date/Time

• Start Date / Time: 25/03/21 23:00 GMT
• Finish Date / Time: 26/03/21 04:00 GMT

Disruption

Replacement hardware - Network interruption

Estimated Downtime

10 Minutes - 1 Hour of expected downtime depending on location.

Actions

We're replacing certain components of our core network we suspect has been causing issues with the Sonassi network over the past few months.

Disruption

• Update (13:35): We're aware of some connectivity issues via The London Internet Exchange (LINX). The Iomart network team are looking into this at the moment to resolve the issue or reroute the traffic.
• Update (13:52): Traffic has been rerouted. This issue affected the whole of Iomart and potentially other providers. Our engineers have shut down the connection with LINX and have rerouted traffic via other providers until the issue is resolved.