All systems are operational

Past Incidents

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

Network Network Interruption

Disruption

  • Update (10:00): We’re aware of a large scale network issue. An engineer is already on-site to determine the issue. We will update you as we know more
  • Update (10:15): We're still working on the network incident. We will update again in 15 minutes.
  • Update (10:30): We can see parts of the network come back up, including the support portal. We will update further once we have details from the engineers.
  • Update (10:45): We are still aware of a minority of customers with issues. We will know more about these in 15 minutes.
  • Update (11:22): The network has been fully functional since 10:50. Some customers stacks have not returned following the issue. If you are seeing any issues please raise a support ticket.
  • Update (12:43): We're still aware of some customers experiencing issues. We're working with each on a singular basis. Please raise a support ticket if you are experiencing any problems.
  • Update (13:41): We have isolated the issue affecting our remaining customers. We will be restarting some key network devices to restore full functionality. During this time customers will experience intermittent issues.
  • Updates (14:02): All network devices have now been restarted with very minor disruption. We are monitoring affect on the remaining customers with issues.

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported