Past Incidents

Date/Time

• Start Date / Time: 29/10/20 23:00 BST
• Finish Date / Time: 30/10/20 03:00 BST

Disruption

Network equipment investigation/replacement per incident 160. There will be brief periods of network instability during this window.

Estimated Downtime

Up to 4 hours.

Actions

Network infrastructure will be monitored whilst configuration is updated to replicate conditions of the previous incident and implement a resolution.

Disruption

• Update (17:15): Our monitoring has detected a potential issue with networking performance and stability on a small number of servers, we are currently investigating
• Update (17:38): Our monitoring has detected an issue that is impacting the network availability, our network teams are proceeding to investigate further
• Update (17:50): We believe services are currently back online, our networking team are continuing to investigate the issue
• Update (18:05): A small subset of servers may still be affected, our networking team are still investigating the issue and working to restore full service
• Update (18:54): Full service has now been restored, an investigation is underway and a full RFO will be provided