Date/Time
- Start Date / Time: 11/09/20 18:00 BST
- Finish Date / Time: 11/09/20 19:00 BST
Disruption
Support portal platform upgrade per incident 160. The support portal will be entirely unavailable during this period.
Estimated Downtime
Up to 60 minutes.
Actions
The underlying hardware platform for the support portal is being replaced with newer/larger infrastructure. This will result in improved performance of the portal as a whole as well as offering improved reliability.
Updates
- 18:00: The maintenance has now begun.
- 19:10: The maintenance is now complete.
