Past Incidents

Monday 15th February 2021

Planned Maintenance, scheduled 4 years ago

Date/Time

Start Date / Time: 15/02/21 23:30 GMT
Finish Date / Time: 19/02/21 06:00 GMT

Disruption

To all stacks in our main facility

Estimated Downtime

Up to 180 minutes.

Actions

Scheduled upgrades to customers stacks are taking place to improve networking performance and reliability. You will have received an email about this as to the specific date your stack/s will be upgraded.

Sunday 14th February 2021

No incidents reported

Saturday 13th February 2021

No incidents reported

Friday 12th February 2021

No incidents reported

Thursday 11th February 2021

No incidents reported

Wednesday 10th February 2021

Planned Maintenance, scheduled 4 years ago

Date/Time

Start Date / Time: 10/02/21 13:00 GMT
Finish Date / Time: 10/02/21 14:30 GMT

Disruption

"This will disrupt Autoscaling, Overflow servers, IPSEC VPN tunnels, and some my.sonassi.com portal functionality."

Estimated Downtime

Up to 90 minutes.

Actions

Upgrade of some critical infrastructure

Tuesday 9th February 2021

No incidents reported