All systems are operational

Past Incidents

Thursday 18th July 2019

Planned Maintenance, scheduled 4 years ago

Date/Time

  • Start Date / Time: 18/07/19 23:00 BST
  • Finish Date / Time: 19/07/19 00:00 BST

Disruption

Core router upgrade programme, per incident 153. All customers services will be affected during this maintenance window whilst the switchover occurs.

Estimated Downtime

Up to 25 minutes.

Actions

Our core routers are being replaced in UK-1/MA3. These devices are responsible for all routing in the UK and as such, all services will be briefly impacted during the necessary maintenance window. The procedure will include powering off the secondary router, installing the replacement - then briefly suspending traffic flows to redirect over the new router. Downtime should be kept to an absolute minimum through this process unless an unplanned incident occurs.

Updates

  • 23:01: The maintenance has now begun.
  • 01:42: The maintenance is now complete.

Sunday 14th July 2019

No incidents reported

Saturday 13th July 2019

No incidents reported

Friday 12th July 2019

No incidents reported

Thursday 11th July 2019

No incidents reported

Wednesday 10th July 2019

Planned Maintenance, scheduled 4 years ago

Date/Time

  • Start Date / Time: 10/07/19 23:00 BST
  • Finish Date / Time: 11/07/19 00:00 BST

Disruption

Aggregation switch upgrade programme, per incident 153. Several customers services will be affected during this maintenance window during the switchover.

Estimated Downtime

Up to 15 minutes.

Actions

We will be upgrading a number of aggregation switches across UK-1/MA3. The procedure will include powering off the secondary switch, installing the replacement - then briefly suspending traffic flows to redirect over the new switch. Downtime should be kept to an absolute minimum through this process unless an unplanned incident occurs.

Status

  • 01:52: The maintenance is now complete

Tuesday 9th July 2019

No incidents reported

Monday 8th July 2019

No incidents reported