All systems are operational

Past Incidents

Monday 17th June 2019

No incidents reported

Sunday 16th June 2019

No incidents reported

Saturday 15th June 2019

No incidents reported

Friday 14th June 2019

No incidents reported

Thursday 13th June 2019

3rd Party 3rd Party Service Interruption

Disruption

  • Update (10:05): Customers are reporting issues with 504 Gateway Timeouts; commonalities between customers are the use of Braintree. We are recommending that all customers disable BrainTree completely and active a backup payment gateway before raising a ticket for support.
  • Update (11:28): BrainTree have acknowledged a major outage on their side, see https://status.braintreepayments.com for updates. Customers should completely remove BrainTree from their store before raising a support ticket.

Wednesday 12th June 2019

No incidents reported

Tuesday 11th June 2019

No incidents reported