All systems are operational

Past Incidents

Thursday 26th July 2018

No incidents reported

Wednesday 25th July 2018

No incidents reported

Tuesday 24th July 2018

No incidents reported

Monday 23rd July 2018

Network Network Interruption

Disruption

  • Update (20:00): Some reports of connectivity issues from a handful of locations. This is being investigated. Please do not submit a ticket if you are experiencing issues, follow all updates at http://status.sonassi.com
  • Update (20:08): All external tests are showing healthy traffic flows, investigation is continuing. Issues appear to be localised to specific ISPs/providers.
  • Update (20:15): NOC has confirmed there are no known network issues, but we were able to visualise a noticeable drop in internet traffic. The source of the issue is still being investigated, but current signs would indicate this is an external/internet issue.
  • Update (20:30): Traffic flows are still healthy. The full internal and external network has been vetted and is confirmed error free. NOC have a high degree of confidence this issue was an internet issue (Internet Exchange/Peering point dropping traffic), investigations will continue, however we believe there is no issue with the Sonassi internal or external network.
  • Update (20:45): Traffic flows have continued to be healthy for 30 minutes. Confirmed as a global external/internet issue and not related to Sonassi's internal or external network.

Sunday 22nd July 2018

No incidents reported

Saturday 21st July 2018

No incidents reported

Friday 20th July 2018

No incidents reported