All systems are operational

Past Incidents

Thursday 7th June 2018

Planned Maintenance, scheduled 5 years ago

Date/Time

10:15-10:30 07/06/2018

Disruption

Scheduled upgrades for my.sonassi.com

Estimated Downtime

15 minutes

Actions

Customers are encouraged to call for support during this planned maintenance window.

Wednesday 6th June 2018

No incidents reported

Tuesday 5th June 2018

No incidents reported

Monday 4th June 2018

No incidents reported

Sunday 3rd June 2018

No incidents reported

Saturday 2nd June 2018

No incidents reported

Friday 1st June 2018

No incidents reported

Thursday 31st May 2018

Network Network Interruption

Disruption

  • Update (19:04): DNS resolution from CloudFlare (1.1.1.1) looks to be non-responsive. This may affect customer stacks utilising this service.
  • Update (19:09): DNS resolvers have been changed on all customer stacks to an alternate service whilst this service is unavailable.
  • Update (19:30): Service has resumed normal status and the network engineering team are reviewing this incident and identifying ways to ensure the nature of this incident can not occur again.