All systems are operational

Past Incidents

Monday 9th April 2018

Support Portal Support Portal Interruption

Disruption

  • Update (20:54): Maintenance is starting on our support portal.
  • Update (20:57): Maintenance is now complete on our support portal.

Sunday 8th April 2018

No incidents reported

Saturday 7th April 2018

No incidents reported

Friday 6th April 2018

No incidents reported

Thursday 5th April 2018

DNS Network Interruption

Disruption

  • Update (06/04/2018 21:38): Several of our worldwide monitoring probes are showing DNS failure using Google's public DNS service (8.8.8.8). There appears to be an issue with Google's public DNS service that may affect DNS resolution globally. This is an issue entirely external to Sonassi but as Google's outage impact can be ubiquitous, Sonassi will use our visibility of global networks to help keep customers informed.
  • Update (06/04/2018 21:51): Commonality of the failed requests looks to be CloudFlare. CloudFlare's status page indicates a failure with their authoritative DNS service.
  • Update (06/04/2018 09:52): CloudFlare's DNS issues are now resolved.

Wednesday 4th April 2018

No incidents reported

Tuesday 3rd April 2018

No incidents reported