All systems are operational
Scheduled Maintenance
Planned Maintenance - Transit Link Migration

Date/Time

  • Start: 13/10/25 23:00 BST
  • Finish: 14/10/25 02:00 BST

Actions

We will be conducting a maintenance activity in our UK network to migrate the BGP transit connectivity link for the Sonassi platform from a legacy core device to a newer device as part of a core network refresh.

Estimated Downtime

No downtime is expected, though during the maintenance period services will be considered "at risk" - we'll be monitoring the network closely throughout the period as a precaution.

Past Incidents

Monday 18th April 2016

No incidents reported

Sunday 17th April 2016

No incidents reported

Saturday 16th April 2016

Network Planned Maintenance

Date/Time

16/04/2016 14:00 - 17/04/2016 00:00 GMT 17/04/2016 14:00 - 18/04/2016 00:00 GMT

Disruption

Core network capacity upgrade.

Estimated Downtime

0-5 minutes

Actions

We are increasing the capacity of our core and aggregation network to improve performance and scalability for our customers. This will involve deploying new network switches and replacing previous devices one at a time. It should largely be a downtime free operation; there may be small windows of packet loss during failover between our A and B switching networks.

  • Update (14:44): Preliminary works are beginning shortly.
  • Update (00:44): Today's works have completed.

Friday 15th April 2016

No incidents reported

Thursday 14th April 2016

No incidents reported

Wednesday 13th April 2016

Network Planned Maintenance

Date/Time

April 2016

Disruption

A MageStack security update is being deployed, this important security update may cause 502 errors to be displayed briefly on your store.

Estimated Downtime

1-5 minutes

Actions

The automated update is being monitored by our team and you will be notified on start/finish of the works.

Tuesday 12th April 2016

No incidents reported