All systems are operational
Scheduled Maintenance
Planned Maintenance - Transit Link Migration

Date/Time

  • Start: 13/10/25 23:00 BST
  • Finish: 14/10/25 02:00 BST

Actions

We will be conducting a maintenance activity in our UK network to migrate the BGP transit connectivity link for the Sonassi platform from a legacy core device to a newer device as part of a core network refresh.

Estimated Downtime

No downtime is expected, though during the maintenance period services will be considered "at risk" - we'll be monitoring the network closely throughout the period as a precaution.

Past Incidents

Wednesday 6th April 2016

No incidents reported

Tuesday 5th April 2016

No incidents reported

Monday 4th April 2016

Support Portal Supprt Portal Interruption

Disruption

  • Update (09:30): The server powering the support portal is undergoing emergency maintenance, an ETA on availability is ~45 minutes. Customers are encouraged to call for support during this unplanned maintenance window.
  • Update (09:45): The server maintenance is now complete and the support portal is fully available

Sunday 3rd April 2016

No incidents reported

Saturday 2nd April 2016

No incidents reported

Friday 1st April 2016

No incidents reported

Thursday 31st March 2016

No incidents reported