All systems are operational
Scheduled Maintenance
Planned Maintenance - Transit Link Migration

Date/Time

  • Start: 13/10/25 23:00 BST
  • Finish: 14/10/25 02:00 BST

Actions

We will be conducting a maintenance activity in our UK network to migrate the BGP transit connectivity link for the Sonassi platform from a legacy core device to a newer device as part of a core network refresh.

Estimated Downtime

No downtime is expected, though during the maintenance period services will be considered "at risk" - we'll be monitoring the network closely throughout the period as a precaution.

Past Incidents

Wednesday 9th September 2015

No incidents reported

Tuesday 8th September 2015

No incidents reported

Monday 7th September 2015

No incidents reported

Sunday 6th September 2015

No incidents reported

Saturday 5th September 2015

Network Global internet connectivity issues

Our external monitoring probes are showing issues with a global transit provider, Level3.

  • Update (22:40): The networking team shut down our links to Level3 at 22:20 when the initial packet loss was detected. However, some ISPs may still be sending traffic via Level3. Some users may continue to experience issues until their own ISP has re-routed traffic around Level3.
  • Update (22:55): No further updates will be provided on this external global internet issue as it is not an issue within Sonassi’s network or control.
  • Update (00:39): Level3 have provided confirmation that the earlier issues are resolved. We have restored our BGP sessions with Level3 now.

Friday 4th September 2015

No incidents reported

Thursday 3rd September 2015

No incidents reported