All systems are operational
Scheduled Maintenance
Planned Maintenance - Transit Link Migration

Date/Time

  • Start: 13/10/25 23:00 BST
  • Finish: 14/10/25 02:00 BST

Actions

We will be conducting a maintenance activity in our UK network to migrate the BGP transit connectivity link for the Sonassi platform from a legacy core device to a newer device as part of a core network refresh.

Estimated Downtime

No downtime is expected, though during the maintenance period services will be considered "at risk" - we'll be monitoring the network closely throughout the period as a precaution.

Past Incidents

Tuesday 4th August 2015

Network Magento patch required

SUPEE-6482

Magento has released a new security patch for versions 1.4 and newer, SUPEE-6482

The vulnerabilities

This bundle includes protection against the following security-related issues:

  • Cross-site Scripting Using Unvalidated Headers
  • Autoloaded File Inclusion in Magento SOAP API
  • XSS in Gift Registry Search
  • SSRF Vulnerability in WSDL File

What you need to do

You must apply this new security patch as soon as possible. It can be downloaded from https://www.magentocommerce.com/download

You can either patch the store yourself using the instructions below, or submit a (chargeable) maintenance support ticket at https://www.theclientarea.info where our support team can apply the patch on your behalf (est. 5-60 mins application time).

More information

Read more about the patch here, http://us5.campaign-archive1.com/?u=34ff0d4b547cfa0a6a6901212&id=90740291cb

Monday 3rd August 2015

No incidents reported

Sunday 2nd August 2015

No incidents reported

Saturday 1st August 2015

No incidents reported

Friday 31st July 2015

No incidents reported

Thursday 30th July 2015

No incidents reported

Wednesday 29th July 2015

No incidents reported