Brief total loss of connectivity to our entire network
Up to 5 minutes
Our racks at Joule House are currently fed via multiple point-to-point links back to Reynolds House. However a fault has been identified in the interconnects at Reynolds House that affects both of these point-to-point links.
Engineers are currently putting in a 3rd link and will switch the service onto this replacement whilst both the primary and secondary links are tested and repaired.
Update (21:10): The tertiary link has been brought up and services seamlessly moved over without any loss of service. The primary and secondary links will now be tested and repaired.