Sunday 21st October 2012

Network 19/10/2012 downtime post-mortem

Our report from the incident on 19/10/2012-21/10/2012 is as follows.

Minor packet loss affecting a very small number users worldwide, resulting in slow page load times, or no response

Underlying cause

Failed components within Level 3 / Global Crossing’s core infrastructure


<1% packet loss across all network


We have temporarily stopped using L3/GBLX and are advertising our routes using Cogent until such time L3/GBLX have put repairs in place.