Friday 2nd February 2024

Network Network Interruption

11:50 We are currently investigating a major network outage to the Sonassi platform. Our teams are investigating this internally and with have further updates as soon as they are available.

12:09 We believe to have identified a fix this issue and are liaising with the engineers on site to bring services back online. We will keep you updated.

12:18 Connectivity has now been reinstated and we are monitoring the issue further before closing this outage off.

12:29 Connectivity is stable and operational. We will now set this incident back to operational and continue a true root cause investigation with our senior networking resources. We apologise for the interruption to your service.