Date/Time
- Start Date / Time: 16/03/21 22:00 GMT
- Finish Date / Time: 16/03/21 22:30 GMT
Disruption
Potential total loss of network connectivity for all customer infrastructure.
Estimated Downtime
Up to 30 minutes.
Actions
An issue has been detected with a number of pieces of networking equipment. During the maintenance window these switches will be replaced with different hardware.
Updates
- 22:04: Maintenance is starting
- 22:15: Maintenance is still under way
- 22:58: There appears to be some issues following the maintenance being completed, it is being investigated now
- 23:00: The network is still experiencing problems and is being investigated
- 23:15: The network is still experiencing problems and is being investigated
- 23:30: The network is still experiencing problems and is being investigated
- 23:40: A network engineer has been dispatched to the data centre following an unknown fault
- 23:59: The network engineer is on site at the data centre and is investigating
- 00:15: The network is still experiencing problems and is being investigated
- 00:30: The network is still experiencing problems and is being investigated
- 00:45: The network is still experiencing problems and is being investigated
- 01:00: The network is still experiencing problems and is being investigated
- 01:15: The network is still experiencing problems and is being investigated
- 01:30: The network is still experiencing problems and is being investigated
- 01:45: The network is still experiencing problems and is being investigated
- 02:00: The network is still experiencing problems and is being investigated
- 02:15: The network is still experiencing problems and is being investigated
- 02:30: The network is still experiencing problems and is being investigated
- 02:45: The network is still experiencing problems and is being investigated
- 03:00: The network is still experiencing problems and is being investigated
- 03:15: The network is still experiencing problems and is being investigated
- 03:33: The underlying issue appears to be resolved and further investigations are underway
