Tuesday 9th July 2019

Planned Maintenance, scheduled 4 years ago


  • Start Date / Time: 18/07/19 23:00 BST
  • Finish Date / Time: 19/07/19 00:00 BST


Core router upgrade programme, per incident 153. All customers services will be affected during this maintenance window whilst the switchover occurs.

Estimated Downtime

Up to 25 minutes.


Our core routers are being replaced in UK-1/MA3. These devices are responsible for all routing in the UK and as such, all services will be briefly impacted during the necessary maintenance window. The procedure will include powering off the secondary router, installing the replacement - then briefly suspending traffic flows to redirect over the new router. Downtime should be kept to an absolute minimum through this process unless an unplanned incident occurs.


  • 23:01: The maintenance has now begun.
  • 01:42: The maintenance is now complete.