All systems are operational

Past Incidents

Tuesday 10th November 2020

Planned Maintenance on my.sonassi.com, scheduled 3 weeks ago

Date/Time

  • Start Date / Time: 10/11/2020 22:00 GMT
  • Finish Date / Time: 10/11/2020 22:30 GMT

Disruption

The following services will be unavailable while the work is performed:

  • Ticketing system
  • Purchase of SSL certificates and overflow servers

A support telephone number will be provided as an alternative to report any emergency issues while the work is being performed.

Estimated Downtime

15 minutes.

Actions

Our infrastructure team will be performing work to upgrade the platform that hosts the my.sonassi.com ticketing and ordering system.

Monday 9th November 2020

No incidents reported

Sunday 8th November 2020

No incidents reported

Saturday 7th November 2020

No incidents reported

Friday 6th November 2020

No incidents reported

Thursday 5th November 2020

No incidents reported

Wednesday 4th November 2020

No incidents reported

Tuesday 3rd November 2020

No incidents reported