Past Incidents

**Date/Time
**

03/11/2012 12:00am

Disruption

A works order has been raised to migrate all dedicated servers from Reynolds House and Delta House to our new facility, Joule House.

Estimated Downtime

120-240 minutes

Actions Servers will be cleanly powered down; then transported to the new data-centre. Where they will be installed and powered back up.

Some customers will experience a loss of service during the migration.

We have a 3 year lease at Joule House; so this will mark the last of any future data centre migrations.

**Date/Time
**

12/09/2012 22:00pm

Disruption

A works order has been raised to carry out Essential Maintenance Work to add additional redundancy measures to our infrastructure.

Estimated Downtime

120 minutes

Actions Re-routing of traffic is required to perform essential maintenance work upon our infrastructure.

Customers should not experience a loss of service, but may notice traffic being re-routed during the maintenance window.